A little rant for this Saturday about a stupid usability problem which will never get fixed.

  • sokkies@lemmyrs.org
    link
    fedilink
    English
    arrow-up
    4
    ·
    1 year ago

    My pin is also a pattern, recently I paid at a restaurant, and they had a card unit with a touch screen, I suppose for fingerprint reasons; the numbers on the pad were randomised… took me quite a while to remember what my pin number was in tge end

      • duncesplayed@lemmy.one
        link
        fedilink
        English
        arrow-up
        0
        ·
        1 year ago

        Don’t come to Korea. Every banking transaction requires you to punch in your PIN at least twice with a randomized numpad. Well actually it’s a 4x3 numpad with 2 spaces randomly inserted into it.

  • Mane25@feddit.uk
    link
    fedilink
    English
    arrow-up
    2
    ·
    1 year ago

    In the era of “smart” phones and saved phone numbers (not to mention contactless payments) I use calculators much more than I dial telephone numbers. I think the calculator layout is very much the standard.

    • Karlos_Cantana@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      I can type rather fast on a 10 key. Back in the day, I would have to run a tape on the hundreds of checks I would get every day. I don’t miss checks at all. I do get frustrated with the telephone style keypad. I’ve always wondered why it wasn’t the same as a calculator 10 key pad.

  • arth@kbin.social
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    There are multiple secured doors at my workplace I have access to, and they all have a little sticker next to the keypad showing a telephone style keypad with the letters. Those are there to remind you of what numbers to press for the four letter word you chose to represent your PIN. When I’m in the security office and choosing a new PIN, because the keyboard numpad is different, I’ll ask the person to turn their desk phone around so I can see the numbers to choose my PIN.

  • brie@beehaw.org
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    Typing in my computer password is pretty much just muscle memory at this point than consciously remembering the password (yes, I should probably be rotating the password). Part of me thinks that some usecases of passwords or pins could be replaced with “pass-gestures,” like pattern unlock on phones.

    • MJBrune@beehaw.org
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      For my local computer password, it will likely be the same pattern until I die. For Internet services I just use a password manager. Local accounts don’t seem like a major attack vector as they once were. Maybe I’m wrong about that though.

  • Saik0@lemmy.saik0.com
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    So if all this work was done to determine that the phone layout is simply better than the calculator layout… why the fuck are we still using the calculator layout on anything?

    And screw you OP for bringing this up. Now I want to remap my 10-key to phone layout to see if that’s “better”… I already had important stuff to do this weekend that I’m totally going to ignore now because this irrationally bothers me that I didn’t realize this before.

  • supermurs@suppo.fi
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 year ago

    Interesting, sometimes I have a black out when I’m paying for groceries and can’t simply remember the PIN due to the keypad difference

    • jrandomhacker@beehaw.org
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 year ago

      Something I’ve always found funny is the fact that there’s a big chunk of people who have only ever encountered a scramble-pad for typing their bank PIN in Runescape

      • Zagorath@aussie.zone
        link
        fedilink
        English
        arrow-up
        0
        ·
        1 year ago

        I’ve encountered this in two places. One was way back in the day on Runescape where they shuffled the keys after every press. The other was much more recently with a bank that had them shuffled randomly on page load, but not moving between key presses. Annoyingly, this bank allowed only logging on to their web service via a 4-digit PIN—not any sort of real password/passphrase.

        • PenguinTD@lemmy.ca
          link
          fedilink
          English
          arrow-up
          0
          ·
          1 year ago

          maybe it’s time to switch bank?? This is something I feel really bad with NA banks, in my home country Taiwan, we had 12 digits pins in 2007 before I immigrate to Canada. Now it’s 2023 and most banks debit pin is still fucking 4 digits. (good thing the online banking allows longer passphrases in recent years now. ) I don’t carry debit cards unless I need to get some cash, otherwise the phone wallet app is the way to go.

          • Zagorath@aussie.zone
            link
            fedilink
            English
            arrow-up
            2
            ·
            1 year ago

            I actually have switched banks, though not because of this. I was with the bank in question for a long time because they had a really excellent value proposition in terms of very high savings interest rates and not having charges for things like international transactions. Plus, legally I’m pretty sure the bank is liable for any money I might lose because of being hacked, not me.

            This was in Australia, not NA, for what it’s worth.