That would require these companies to treat customer service staff like human beings so they don’t keep quitting after a month or end up being dead inside. They don’t want to do that so robots it is!

Working in a call center sucks so much ass I’ve worked for more than one they have all tried to prevent me from using the restroom your job is to get yelled at all day in back to back phone calls everything you do is timed tracked and monitored and they do not want you to take one minute off the phones for any reason.

Yea they probably won’t let you forget that your being monitored management constantly reminded us.

Every callcenter I’ve worked at tried to prevent workers from using the restroom.

Not allowed to take a litteral minute to breath after the call is over if you do they know and they will harrass you for it. Back to back calls all day.

Woried that they will pull a call where you made a mistake and count it against you.

Everything you do has numbers and stats they can look at.

The level of survailence of a callcenter brought to retail

One of the worst things about callcenters was the constant survailence they knew everything you were doing at all times. Retail would absolutely abuse this in the same way.