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So right after I signed up at the beginning of this year, they switched from HBOMax to “Max.” I paid for a year in advance, and of course when I signed up there was nothing about them switching to a new brand. All of a sudden it was full of trash reality shows and ID Discovery true crime. I have no idea what possessed them to do that.
Then once it switched over I stopped being able to stream any new HBO shows on mobile and customer service won’t refund me any amount. Not that I can even communicate with them effectively. It’s all “chat” with AI or people who have no idea what I’m saying. Half the shows still won’t play on mobile for me.
TL;DR I paid for a year of HBO. They changed their selection a few months in. I lost mobile access to a bunch of their shows. And now I’m losing even more features before the year is up. That’s quite literally not what I paid for.
How exactly is any of that legal? Genuine question. What about the Federal Trade Commission? Isn’t there fucking anybody regulating these corporations in the US?
I know there is a shortage at the moment, but I feel your pain for another reason. I am an addict in recovery with add and I will never be able to take medication because the minute I even try to talk about my issues it’s “drug seeking.” But people I know who need to take controlled substances like benzodiazapines who are not addicts in recovery? They’re still treated like drug addicts, even when they have nothing in their medical history that would suggest that, and they never ask for refills early etc.
The opioid crisis drove us so far in the opposite direction that people who truly need a drug can’t get it, and drugs can’t be prescribed for the issues they were literally invented to help.
Also, Stratera is a non-narcotic option. It didn’t seem to do much, but may be worth a try if she hasn’t tried it yet.