• 2 Posts
  • 91 Comments
Joined 11 months ago
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Cake day: August 8th, 2023

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  • Any time you’re working with somebody who has to deal with the general public(or general workforce) though, you gotta be understanding.

    They have to sort through the clueless people who turned off their monitor, and they have to deal with the Dunning-Kruger people who lie about what they did because they think they’re so damn smart.

    And if it’s the first contact level 1 type support, they may not have the expertise to tell the difference and have to rely on the scripts.










  • I have one you should love. And by that I mean hate.

    Over a decade ago I was installing some equipment I designed, training the operators, etc. There were electrical and software components to the system, and it was used to test products coming out of final assembly.

    The very first thing that happened was the operator taking the stapled-together stack of detailed instructions I gave them, dropping it on the work bench, and using it as a mouse pad to start aimlessly clicking around.







  • I have always considered myself an engineer because I’m part of a multidisciplinary engineering organization designing a physical product that has embedded software. And “engineer” is the word at the end of my degrees, I guess.

    But if somebody called me by any of those terms in the OP I would answer. And if somebody who works on an app or a video game calls themselves an engineer, it wouldn’t raise an eyebrow.

    My only conclusion is that we here, who spend our days specifying exactly what we want computers to do, are not so great specifying ourselves exactly.




  • I loved making interfaces like that for internal systems in the past. I’d find a way to put everything relevant on the screen and able to be read or interacted with any time it’s necessary. I also had it flow top to bottom and left to right, because there was typically a physical process step associated with that station.