Right as cold/flu season was taking off, the location near me went and removed over half of the equipment cleaning stations (paper towel dispensers & spray bottles), so I decided to cancel my membership. After hearing so many horror stores like yours, I was shocked at how easy it was, since I was able to cancel mine online.
Although, I did quickly learn that I had also effectively prepaid for another 3 months, so even though I cancelled on October 31st, and was not charged for anything after that date, my access didn’t end until January 31st. I think part of it was credits from the COVID times, but I never went back to test it, so if anyone reading this is thinking about cancelling, be aware that you may have access for quite some time after cancelling!
Right as cold/flu season was taking off, the location near me went and removed over half of the equipment cleaning stations (paper towel dispensers & spray bottles), so I decided to cancel my membership. After hearing so many horror stores like yours, I was shocked at how easy it was, since I was able to cancel mine online.
Although, I did quickly learn that I had also effectively prepaid for another 3 months, so even though I cancelled on October 31st, and was not charged for anything after that date, my access didn’t end until January 31st. I think part of it was credits from the COVID times, but I never went back to test it, so if anyone reading this is thinking about cancelling, be aware that you may have access for quite some time after cancelling!