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Joined 1 year ago
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Cake day: September 28th, 2023

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  • whoa whoa, I would not recommend a cheap AliExpress USB enclosure at all. As others have already pointed out there’s a whole ever-growing blacklist of partially incompatible enclosures that basically flake out whenever they feel like it. Worse yet, not every device is on the list so you frequently have to research and add devices yourself.

    The last generic Inland m.2 enclosure I bought worked fine… for 1 hour. Then it disconnected and reconnected. I thought it was just random chance, until it happened again and again and again. Did the deep-dive research, found the chipset was partially incompatible and I had to return it.

    DO NOT BUY CHEAP ENCLOSURES FOR EXTERNAL MEDIA ON RPI



  • Two of the best call centers I’ve ever worked with would be Google Fiber and Intel. Both of which are probably terrible now.

    (2015) Google Fiber actually had people who understood networking, understood my personal setup, and understood what tests I had already performed to diagnose that my issue with their equipment. No faffing about with a script, I gave them my test results and got an appointment for a replacement line in like, 15 minutes, and an immediate credit on the account.

    (2009) Back when Intel made rock-solid vanilla motherboards I did a dumb and accidentally disabled legacy USB on my board, which meant that I couldn’t press F2/DEL to get back into BIOS. I called Intel, gave them the troubleshooting steps I already ran (including jumper BIOS reset), and the call center forwarded me to the engineer who designed the motherboard. He whipped up and sent a bootable CD-ROM image to update the BIOS back to default and then updated all future revisions to avoid my issue.

    I wish every call center was that good.