Trustpilot in itself is a very problematic website as well that biases towards positive reviews. Companies can engage there and get reviews removed when the person won’t further engage with the company that has wronged them and get the reviews removed. So if an organisation has bad reviews and its engaged on trustpilot they must be really bad.
I noticed today searching that the date search no longer seems to work right. There are some terms that only appeared since 2020 and up until my recent attempts those terms produced no results on DDG when date constrained but now produce terms in articles clearly after that date. I don’t know if this is some personalisation nonsense or always pulling but results if the constraints don’t match or what but its seriously problematic and means I can’t trust the date constraints anymore.