I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

  • Got_Bent@lemmy.world
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    8 months ago

    I have enough 7-11 points to buy out several franchise locations, but I can’t use them.

    I made the account with Facebook, then later deleted Facebook. Since I don’t have a Facebook to log in to the app to redeem points, I can’t redeem them at all.

    I contacted corporate about this, and they say there’s nothing I can do.

    The fun part is that my still valid email was connected to the now defunct Facebook, so I can’t use my email either. Not even to make a new account.

    Same deal with my phone number.

    So if I ever want a free shitty taquito, I basically need an entirely new Identity.

    • jonne@infosec.pub
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      8 months ago

      A lot of oauth2 implementations don’t really seem to have a mechanism to change providers or switch to email alone. It’s going to be fun when one of the big providers like Facebook or Google decide they don’t want to do oauth2 any more and a bunch of their users are suddenly locked out of millions of third party websites.

      • tryplot@kbin.social
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        8 months ago

        you hear about google deleting a lot of old accounts? imagine how many of those were used purely to make accounts on other sites.