• ResoluteCatnap@lemmy.ml
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    2 months ago

    That’s what we were doing. It can still happen. If the item isn’t received back by Amazon for some reason then they charge you for the product again, even if 6+ months later.

    • 🐍🩶🐢@lemmy.world
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      2 months ago

      That is some definite bullshit. I am both a software developer and a controls engineer. That stuff irritates me to no end, but I also understand how these systems can fail. They will always protect themselves over the user/customer, so thus we suffer. Hell, I used to do Amazon projects on the controls/industrial side. Amazon had their own software systems that they built/stole running things overall, so thankfully I didn’t have to deal with trying to make them happy on the software side too. I much prefer programming the machinery.