Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.

  • bleistift2@sopuli.xyzEnglish
    1·
    4 months ago

    I’m not saying WalMart wouldn’t do this on purpose (because I have never interacted with them), I can tell you as a software developer that’s it’s entirely possible for a single functionality of an app to malfunction while everything else works.

    Never attribute to malice that which is adequately explained by stupidity.

    https://en.wikipedia.org/wiki/Hanlon’s_razor